Outage in Slack
Slowness in AI Search Answers and AI Explain
Resolved MinorIncident Report
Customers using AI search are experiencing delays. AI generated summaries are slow in returning results. Other search functionality in Slack is working as expected. We are actively investigating the cause of the issue.
We will update you as soon as we have more information.
Components affected
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Latest Updates ( sorted recent to last )
5 days ago - at 11/12/2025 04:05PM
We are continuing to investigate the issue affecting AI Search for users. We’ve engaged our infrastructure partner to help mitigate the issue. Other search functionality in Slack continues to work as expected.We will continue to provide updates as we make progress.
5 days ago - at 11/12/2025 03:19PM
Customers using AI search are experiencing delays. AI generated summaries are slow in returning results. Other search functionality in Slack is working as expected. We are actively investigating the cause of the issue.We will update you as soon as we have more information.
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