We're aware of an issue where users using specific antivirus software can't access Slack while using a Chrome browser. As a result, users may encounter connection errors preventing them from logging in or accessing their Slack workspaces. We're investigating the cause of this connectivity issue. We'll provide an update as soon as additional information becomes available.
We've identified that users can add their Slack workspace URLs to the trusted URLs in their antivirus application as a viable workaround.
Thanks for sticking with us as we continue to investigate. We'll provide an update as we learn more.
We're continuing to investigate this issue. We'll keep you updated as we learn more.
We've identified that the issue isn't unique to Chrome, and that the conflict with antivirus software can occur across multiple browser versions. Thanks for sticking with us as we continue to investigate.
We're aware of an issue where users using specific antivirus software can't access Slack while using a Chrome browser. As a result, users may encounter connection errors preventing them from logging in or accessing their Slack workspaces. We're investigating the cause of this connectivity issue. We'll provide an update as soon as additional information becomes available.
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