Slack experienced connectivity issues that prevented some customers from loading certain features, including activity and notification badge counts, and caused errors when using the service. The incident affected notifications and general connectivity for 1 hour. The team resolved the issue by rolling back a recent feature change and increasing infrastructure capacity to restore normal service levels.
We are aware of an issue impacting Slack. As a result, some customers may be unable to load certain features, including activity and notification badge counts, and may encounter errors when using the service. We are working to resolve this as our highest priority, and we'll provide another update in 30 minutes.
The team is investigating the issue and have rolled back a recent feature change to reduce load on affected systems. We are also actively increasing infrastructure capacity to restore normal service levels. We'll provide an update in 30 minutes or sooner if additional information becomes available.
We are aware of an issue impacting Slack. As a result, some customers may be unable to load certain features, including activity and notification badge counts, and may encounter errors when using the service. We are working to resolve this as our highest priority, and we'll provide another update in 30 minutes.
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