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Outage in Slack

Trouble with Gmail add-on Integration

Resolved Minor
June 10, 2026 - Started about 1 month ago - Lasted about 10 hours
Official incident page

Incident Report

Summary AI Generated

The Slack Gmail add-on integration experienced a 10.1-hour outage where users were unable to interact with the add-on and encountered "Something went wrong when executing the add-on" error messages. Slack identified the root cause and developed a fix that required approximately four hours to complete and validate before deployment. The issue was resolved after the fix was successfully implemented and deployed.

We're aware of an issue impacting the Slack Gmail add-on integration. As a result, users are unable to interact with the add-on and may encounter a “Something went wrong when executing the add-on. For help, contact the add-on developer” error message when attempting to use it. We are investigating the cause of this issue. We'll provide an update in 30 minutes or sooner if additional information becomes available.

Components affected
Slack Apps/Integrations/APIs

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Latest Updates ( sorted recent to last )
about 1 month ago - at 06/11/2026 06:04AM

We’re continuing to investigate the issues with the Slack Gmail add-on and are actively working on a fix to resolve the issue. There’s no new information to share at this time, but we’ll provide an update as soon as we have more details on implementing the fix.

We apologize for any inconvenience this issue is causing for users. 

about 1 month ago - at 06/11/2026 12:18AM

We’re actively working on the fix to resolve the issue. We estimate this will take approximately four hours or more to complete, and validate the fix, before it can be deployed. As such, the next status update will be once the fix has been completed and validated, or we have new information to share. We apologize for any inconvenience this issue is causing for users. 

about 1 month ago - at 06/10/2026 11:39PM

We continue to investigate the issue impacting Slack Gmail add-ons. We've identified the cause and our teams are working on a fix to resolve the issue as soon as possible.We’ll provide an update once additional information becomes available.

about 1 month ago - at 06/10/2026 10:49PM

We’re still investigating the issue impacting Slack Gmail add-ons. No additional news to share just yet, but we’re focused on getting things back to normal as quickly as we can. We apologize for the continued trouble.We’ll provide an update in 60 minutes or sooner if additional information becomes available.

about 1 month ago - at 06/10/2026 09:37PM

We’re still investigating the issue impacting Slack Gmail add-ons. No additional news to share just yet, but we’re focused on getting things back to normal as quickly as we can. We apologize for the continued trouble.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

about 1 month ago - at 06/10/2026 09:05PM

We’re still actively investigating the issue impacting the Slack Gmail add-on. We are working to identify the cause, and no workaround is currently available. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

about 1 month ago - at 06/10/2026 08:36PM

We're aware of an issue impacting the Slack Gmail add-on integration. As a result, users are unable to interact with the add-on and may encounter a “Something went wrong when executing the add-on. For help, contact the add-on developer” error message when attempting to use it. We are investigating the cause of this issue. We'll provide an update in 30 minutes or sooner if additional information becomes available.

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