Outage in SleekFlow
⚠️ Disruption - Message Delivery Status and access to SleekFlow
Resolved Major
January 13, 2026 - Started 2 months ago
- Lasted about 4 hours
Incident Report
SleekFlow is currently experiencing an issue affecting message delivery and access since 14 Jan 2026 at 10:35 AM HKT**:*** **Message Syncing:** Outgoing messages may stay in a loading state, but are actually being sent to the end user.* **Incoming Messages:** New incoming messages are currently not being received in the platform.* **Interface:** Users may not be able to access the inbox.Our engineering team is actively investigating this matter. We will provide a further update as soon as additional information becomes available. We sincerely apologize for any inconvenience and appreciate your patience.
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Latest Updates ( sorted recent to last )
INVESTIGATING
2 months ago - at 01/14/2026 02:55AM
SleekFlow is currently experiencing an issue affecting message delivery and access since 14 Jan 2026 at 10:35 AM HKT**:*** **Message Syncing:** Outgoing messages may stay in a loading state, but are actually being sent to the end user.* **Incoming Messages:** New incoming messages are currently not being received in the platform.* **Interface:** Users may not be able to access the inbox.Our engineering team is actively investigating this matter. We will provide a further update as soon as additional information becomes available. We sincerely apologize for any inconvenience and appreciate your patience.
IDENTIFIED
2 months ago - at 01/14/2026 03:10AM
Updated on 14 Jan 2026 **at 11:02 AM HKT** The team has applied mitigations, and the disruption is recovering.We will continue to monitor the status and provide updates as more information becomes available.
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