Outage in Sling Money

Payment delays

Resolved Minor
October 20, 2025 - Started 13 days ago - Lasted about 13 hours

Incident Report

We’re currently experiencing a delay with payments right now due to an AWS outage: https://health.aws.amazon.com/health/status. Deposits, withdrawals and transfers might take longer than usual. We're also experiencing an outage with our customer support platform. This may affect live chat availability and support response times. We’re monitoring the situation closely and will provide updates as soon as the service is restored. In the meantime, if you need urgent assistance, please reach out to us via email at support@sling.money or through social media. Thank you for your patience and understanding.

Need to monitor Sling Money outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
MONITORING 12 days ago - at 10/20/2025 05:58PM

We’re currently experiencing a delay with payments right now due to an AWS outage: https://health.aws.amazon.com/health/status. Deposits, withdrawals and transfers might take longer than usual.

We’re monitoring the situation closely and will provide updates as soon as the service is restored. Thank you for your patience and understanding.

RESOLVED 13 days ago - at 10/20/2025 11:00AM

We've processed all delayed payments, and all new payments should be processed as usual.

MONITORING 13 days ago - at 10/20/2025 10:53AM

The underlying issue has been fixed by AWS, and new payments are succeeding. We're working on getting the delayed payments processed.

INVESTIGATING 13 days ago - at 10/20/2025 07:35AM

We’re currently experiencing a delay with payments right now due to an AWS outage: https://health.aws.amazon.com/health/status. Deposits, withdrawals and transfers might take longer than usual.

We're also experiencing an outage with our customer support platform. This may affect live chat availability and support response times.

We’re monitoring the situation closely and will provide updates as soon as the service is restored. In the meantime, if you need urgent assistance, please reach out to us via email at support@sling.money or through social media.

Thank you for your patience and understanding.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook