Outage in Sling Money

Support channels outage

Resolved Minor

January 09, 2026 - Started 3 months ago - Lasted about 1 hour

Incident Report

Our chat and email support channels are currently down as a result of an Intercom service incident. This does not affect the core functionality of our platform. We’re closely monitoring the situation and will restore support as soon as Intercom resolves the issue. You can still reach us by emailing support@sling.money - any messages sent there will be responded to once Intercom is back online.

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Latest Updates ( sorted recent to last )

MONITORING 3 months ago - at 01/09/2026 09:05PM

A fix has been implemented by Intercom, and recovery is underway. Chat and email support are now working as expected. We’ll continue monitoring to ensure everything remains stable.

INVESTIGATING 3 months ago - at 01/09/2026 08:14PM

Our chat and email support channels are currently down as a result of an Intercom service incident. This does not affect the core functionality of our platform. We’re closely monitoring the situation and will restore support as soon as Intercom resolves the issue.

You can still reach us by emailing support@sling.money - any messages sent there will be responded to once Intercom is back online.

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