Outage in Smaply

Major outage in underlying infrastructure

Resolved Minor
November 16, 2021 - Started almost 4 years ago
Official incident page

Incident Report

We are currently investigating an outage in EU and US regions

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Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 11/16/2021 07:44PM

Due to the narrowed-down scope of the incident on GCP, we are confident our systems will remain fully operational. Hence we consider the incident closed for Smaply. Of course our team is on 24/7 standard stand-by in case of any issues.

MONITORING almost 4 years ago - at 11/16/2021 07:38PM

Smaply systems continue to be fully operational. GCP posted an update that their Load Balancing System has been affected and is working on a resolution. We will post an update here as soon as the issue is fully resolved.

MONITORING almost 4 years ago - at 11/16/2021 06:36PM

We are continuing to monitor for any further issues.

MONITORING almost 4 years ago - at 11/16/2021 06:35PM

Google confirmed the outage on their end. While Smaply servers are operational again, Google is still investigating the issue. Google's status report: https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh

IDENTIFIED almost 4 years ago - at 11/16/2021 06:34PM

There seems to be a major outage in the underlying Google Cloud Platform Infrastructure affecting many Google Customers.

INVESTIGATING almost 4 years ago - at 11/16/2021 06:33PM

We are currently investigating an outage in EU and US regions

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