Outage in smapOne

Issue by opening from drafts and task in smapOne app

Resolved Major
January 05, 2026 - Started 5 days ago - Lasted 2 days
Official incident page

Incident Report

We are currently experiencing an issue opening drafts and tasks from some smaps in the smapOne app. We are currently investigating the problem and looking for a solution.
Components affected
smapOne Platform

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 01/07/2026 10:46AM

Bugfix is now on all platforms ready for download.

MONITORING 5 days ago - at 01/05/2026 01:35PM

The bug fix has been created and the new version has been uploaded to the respective stores. As soon as the version has been successfully checked by the stores, the new versions will be available for download.

IDENTIFIED 5 days ago - at 01/05/2026 10:39AM

The problem has been identified and a bug fix is being developed. A new version of smapOne will be uploaded to the stores later today.

INVESTIGATING 5 days ago - at 01/05/2026 09:58AM

We are currently experiencing an issue opening drafts and tasks from some smaps in the smapOne app.
We are currently investigating the problem and looking for a solution.

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