Outage in SmartTech
Lumio AI Assisted Lesson Generation Failing (non-EU regions)
Resolved MinorIncident Report
We are currently investigating an issue where AI assisted lesson generation is failing with an error message." This does not affect AI assisted quiz generation. We will provide updates as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/13/2025 02:42AM
The issue with AI-assisted lesson generation has been resolved. Thank you for your patience.
INVESTIGATING
3 months ago - at 11/12/2025 11:08PM
We are continuing to investigate the AI-assisted lesson generation failure in non-EU regions. While we work with our technology partners on identifying the root cause, we are preparing potential mitigations to resume service as soon as possible.
INVESTIGATING
3 months ago - at 11/12/2025 08:29PM
We are currently investigating an issue where AI assisted lesson generation is failing with an error message." This does not affect AI assisted quiz generation. We will provide updates as we learn more.
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