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Outage in Smobilpay

Performance degradation affecting MTN Cash in / DEPOT Services.

Resolved Major
February 03, 2026 - Started 20 days ago - Lasted 41 minutes
Official incident page

Incident Report

We have identified instability in MTN Cash in / DEPOT services. We have escalated this to the Service Provider for resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 02/03/2026 06:43PM

The incident has been resolved. We apologise for the inconvenience.

IDENTIFIED 20 days ago - at 02/03/2026 06:02PM

We have identified instability in MTN Cash in / DEPOT services. We have escalated this to the Service Provider for resolution.

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