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Outage in Smobilpay

Performance degradation affecting MTN Cashin Services.

Resolved Major
March 31, 2026 - Started 6 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing instability with our MTN Cashin services. The issue has been escalated for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.
Components affected
Smobilpay MTN Mobile Money

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 03/31/2026 02:34PM

The incident has been resolved and now transactions are well processing

IDENTIFIED 6 days ago - at 03/31/2026 01:55PM

We are currently experiencing instability with our MTN Cashin services. The issue has been escalated for resolution. We will keep you updated as soon as we receive more information.

Thank you for your patience.

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