Outage in Smobilpay
Performance degradation affecting ORANGE Recharge/Airtime Services.
Resolved MajorIncident Report
We are currently experiencing instability with our ORANGE Recharge/Airtime services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.
Thank you for your patience.
Components affected
Smobilpay Orange Recharge/AirtimeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/14/2026 11:24AM
This incident has been resolved.
IDENTIFIED
4 days ago - at 05/14/2026 07:05AM
We are still experiencing instability with our Orange Airtime services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.
Thank you for your patience.
IDENTIFIED
5 days ago - at 05/13/2026 06:48AM
We are currently experiencing a downtime with our Orange Airtime services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.
Thank you for your patience.
IDENTIFIED
6 days ago - at 05/12/2026 01:38PM
This is a quick update to inform you that we are currently experiencing degraded performance on the Orange Airtime service due to maintenance activities being carried out on the Orange platform.
We are closely following up with the Service Provider and will keep you informed of any further updates or once the service is fully stabilized.
IDENTIFIED
10 days ago - at 05/08/2026 06:25AM
We are currently experiencing instability with our ORANGE Recharge/Airtime services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.
Thank you for your patience.
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