Outage in Smobilpay
Smobilpay Platform – Partial Outage (Update in Progress)
Resolved MajorIncident Report
Dear partners,
The Smobilpay platform update is still in progress, and some services such as Orange Mobile Money services ENEO Prepaid and CAMTEL remain impacted.
Operations and transactions for these services are currently unavailable. Our technical teams have identified the issue and are actively working to restore full service as soon as possible.
We will provide the next update within 1 hour as soon as there is significant progress.
We appreciate your patience and understanding.
Support Team
Components affected
Smobilpay SABC Payment Smobilpay Canal + Smobilpay Camwater Bills Smobilpay Payment Platform and APIs Smobilpay DSTV Smobilpay MTN Mobile Money Smobilpay StarTimes Smobilpay ENEO Bills Smobilpay Orange Money Smobilpay MTN Recharge/Top-up Smobilpay Orange Recharge/Airtime Smobilpay MTN Mobile Money : Collections Smobilpay Orange Money : Collections Smobilpay MTN Mobile Money : Disbursement Smobilpay Orange Money : Disbursement Smobilpay Camtel Recharge/Top-upTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/12/2026 11:54AM
The incident has been resolved. We apologise for the inconvenience.
IDENTIFIED
1 day ago - at 06/12/2026 09:21AM
We are continuing to work on a fix for this issue.
IDENTIFIED
1 day ago - at 06/12/2026 09:19AM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 06/11/2026 08:21AM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 06/11/2026 08:06AM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 06/11/2026 05:55AM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 06/11/2026 05:54AM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 06/11/2026 05:52AM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 06/11/2026 05:52AM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 06/11/2026 05:45AM
Dear partners,
The Smobilpay platform update is still in progress, and some services such as Orange Mobile Money services ENEO Prepaid and CAMTEL remain impacted.
Operations and transactions for these services are currently unavailable. Our technical teams have identified the issue and are actively working to restore full service as soon as possible.
We will provide the next update within 1 hour as soon as there is significant progress.
We appreciate your patience and understanding.
Support Team
Latest Smobilpay outages
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