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Outage in Smobilpay

Performance degradation affecting MTN Cashin service.

Resolved Major
August 29, 2026 - Started 18 days ago - Lasted about 17 hours
Official incident page

Incident Report

MTN Cash-In services are currently unavailable due to a technical issue, and our team is actively working to restore the service. We sincerely apologize for the inconvenience and appreciate your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 08/30/2026 01:54PM

The MTN Cash-In service has been successfully restored and is now fully operational.

IDENTIFIED 18 days ago - at 08/30/2026 10:35AM

The MTN Money Cash-In service remains unavailable due to the ongoing technical issue. Our team is actively working on the resolution and will provide an update once the service is restored.

IDENTIFIED 18 days ago - at 08/29/2026 08:46PM

MTN Cash-In services are currently unavailable due to a technical issue, and our team is actively working to restore the service. We sincerely apologize for the inconvenience and appreciate your patience and understanding.

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