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Outage in Smobilpay

Performance Degradation with Orange Money Cash-In Service

Resolved Major
September 28, 2026 - Started 9 days ago - Lasted about 18 hours
Official incident page

Incident Report

We have identified a major outage with Orange Money Cash-In. This issue has been escalated to the MNO and we are following up closely to ensure a speedy resolution.
Components affected
Smobilpay Orange Money

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 09/29/2026 01:36PM

This incident has been resolved.Thank you for your patience and understanding during this interruption, and we apologize for any inconvenience it may have caused.

IDENTIFIED 9 days ago - at 09/28/2026 07:20PM

We are continuing to work on a fix for this issue.

IDENTIFIED 9 days ago - at 09/28/2026 07:19PM

We have identified a major outage with Orange Money Cash-In. This issue has been escalated to the MNO and we are following up closely to ensure a speedy resolution.

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