Outage in SMRT Systems

Report Responsiveness Impact Due to Performance Update

Resolved Minor
December 15, 2023 - Started over 1 year ago
Official incident page

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Outage Details

Dear Customers, We're currently undergoing a performance update which may affect report responsiveness today. You might experience slower report loading times. These delays should resolve by the end of the day. We apologize for any inconvenience caused. Thank you for your patience. Sincerely, SMRT Support
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/18/2023 02:46PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 12/18/2023 02:45PM

This issue has been resolved.

INVESTIGATING over 1 year ago - at 12/15/2023 06:12PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 12/15/2023 06:11PM

Dear Customers,

We're currently undergoing a performance update which may affect report responsiveness today. You might experience slower report loading times. These delays should resolve by the end of the day. We apologize for any inconvenience caused.

Thank you for your patience.

Sincerely,

SMRT Support

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