Outage in SMS Magic

Toll-Free Service Degradation

Resolved Major
October 29, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Start Time : Oct 29, 12:02 CDT Description : The toll-free delivery hub is experiencing an issue resulting in SMS delivery delays to small US carriers. Engineers are currently working with the carriers for remediation. Next Update: We will provide an update as soon as more information becomes available.
Components affected
SMS Magic Message Delivery Service

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/29/2025 07:56PM

The toll-free delivery hub has confirmed this incident has been resolved.

End Time : Oct 29, 14:52 CDT

MONITORING 2 days ago - at 10/29/2025 06:26PM

The toll-free delivery hub is observing recovery in SMS delivery to small US carriers. Engineers are currently monitoring any further developments at this time.

INVESTIGATING 2 days ago - at 10/29/2025 05:11PM

Start Time : Oct 29, 12:02 CDT

Description : The toll-free delivery hub is experiencing an issue resulting in SMS delivery delays to small US carriers. Engineers are currently working with the carriers for remediation.

Next Update: We will provide an update as soon as more information becomes available.

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