Outage in SMS Magic

Upcoming Planned Maintenance Notice

Resolved Major
October 17, 2025 - Started 3 days ago - Lasted about 21 hours
Official incident page

Incident Report

The engineers from our Provider team will be performing a planned maintenance October 18 at midnight CT: Planned Start: 10/18/2025 12:00am CST Planned End: 10/18/2025 1:00am CST During this maintenance window, there will be a short timeframe, wherein message delivery will not be operational for SMS and MMS MTs (outbound) will be rejected, and inbound MOs and DLRs will not be delivered Start time : Oct 18, 00:00 CDT
Components affected
SMS Magic Message Delivery Service

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/18/2025 05:50PM

The scheduled maintenance has been completed.

INVESTIGATING 3 days ago - at 10/17/2025 09:08PM

The engineers from our Provider team will be performing a planned maintenance October 18 at midnight CT:
Planned Start: 10/18/2025 12:00am CST
Planned End: 10/18/2025 1:00am CST
During this maintenance window, there will be a short timeframe, wherein message delivery will not be operational for SMS and MMS MTs (outbound) will be rejected, and inbound MOs and DLRs will not be delivered

Start time : Oct 18, 00:00 CDT

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