Outage in SMS Magic

Carrier Partner Incident - T-Mobile Toll-Free MMS Delivery Delays

Resolved Minor

March 25, 2026 - Started 21 days ago - Lasted about 3 hours
Official incident page

Incident Report

Start Time : Mar 25, 2026 - 09:39 PDT There is a carrier-partner incident currently impacting toll-free MMS services. Customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) MMS via toll-free with T-Mobile. The cause of this issue is under investigation at this time.

Components affected

SMS Magic Message Delivery Service

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Latest Updates ( sorted recent to last )

RESOLVED 21 days ago - at 03/25/2026 07:56PM

Monitoring for the issue impacting Aerialink toll-free MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : Mar 25, 12:52 PDT

INVESTIGATING 21 days ago - at 03/25/2026 04:52PM

Start Time : Mar 25, 2026 - 09:39 PDT
There is a carrier-partner incident currently impacting toll-free MMS services.
Customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) MMS via toll-free with T-Mobile.
The cause of this issue is under investigation at this time.

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