Outage in SMS Magic

Vendor Incident - SMS Gateway Outage – US

Resolved Minor

March 31, 2026 - Started 25 days ago - Lasted about 1 hour
Official incident page

Incident Report

Start Time : 08:33 PDT There is a SMS Gateway provider incident currently impacting SMS services. Customers may experience latency impacting SMS outgoing(MT) ,incoming(MO) & Delivery Receipts. The cause of this issue is under investigation at this time. We are working with our gateway provider to restore the services and will keep you posted on the progress.

Components affected

SMS Magic Message Delivery Service

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Latest Updates ( sorted recent to last )

RESOLVED 25 days ago - at 03/31/2026 04:51PM

The issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health.
The issue is resolved at this time.
End Time : 09:29 PDT

INVESTIGATING 25 days ago - at 03/31/2026 04:14PM

Start Time : 08:33 PDT
There is a SMS Gateway provider incident currently impacting SMS services.
Customers may experience latency impacting SMS outgoing(MT) ,incoming(MO) & Delivery Receipts.
The cause of this issue is under investigation at this time.
We are working with our gateway provider to restore the services and will keep you posted on the progress.

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