Outage in SMS Magic
Carrier-partner incident currently impacting short code (route 1) SMS & MMS services.
Resolved MinorIncident Report
We have received a notification regarding a carrier-partner incident currently impacting short code SMS services.
Customers may experience latency impacting outbound (MT) and inbound (MO) SMS & MMS via short code
The cause of this issue is under investigation at this time.
Start Time : Jul 24, 2026 - 05:52 PDT
Components affected
SMS Magic Message Delivery ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/24/2026 02:04PM
Monitoring for the issue impacting short code SMS and MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : Jul 24, 06:49 PDT
INVESTIGATING
2 days ago - at 07/24/2026 01:01PM
We have received a notification regarding a carrier-partner incident currently impacting short code SMS services.
Customers may experience latency impacting outbound (MT) and inbound (MO) SMS & MMS via short code
The cause of this issue is under investigation at this time.
Start Time : Jul 24, 2026 - 05:52 PDT
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