Outage in SMS Magic

Carrier Partner Incident - SMS & MMS - International Messaging

Resolved Minor

July 29, 2026 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

There is a carrier-partner incident currently impacting all sender types SMS and MMS services for international countries. Customers may experience intermittent message failures impacting inbound (MO) and outbound (MT) SMS and MMS via all sender types for international countries. The cause of this issue is under investigation at this time. Start Time : Jul 29, 2026 - 09:38 PDT

Components affected

SMS Magic Message Delivery Service SMS Magic Message Delivery Service SMS Magic Message Delivery Service

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 07/29/2026 05:06PM

Monitoring for the issue impacting all sender types SMS and MMS services for international countries has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
End Time : Jul 29, 09:53 PDT

INVESTIGATING 9 days ago - at 07/29/2026 04:49PM

There is a carrier-partner incident currently impacting all sender types SMS and MMS services for international countries.
Customers may experience intermittent message failures impacting inbound (MO) and outbound (MT) SMS and MMS via all sender types for international countries.
The cause of this issue is under investigation at this time.
Start Time : Jul 29, 2026 - 09:38 PDT

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