Outage in SMS Magic

Partial Outage – SMS Delivery via 10DLC, Toll-Free & Short Code

Resolved Major

October 06, 2026 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

Issue: There is currently an incident affecting SMS services through one of our downstream providers. Impact: Some customers may experience message queuing and delivery failures affecting outbound (MT) SMS traffic via 10DLC, Toll-Free Numbers (TFN), and Short Codes. Current Status: Our team is currently investigating the issue and working to identify the cause. We will provide further updates as more information becomes available.

Components affected

SMS Magic Message Delivery Service SMS Magic Message Delivery Service SMS Magic Message Delivery Service

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 10/06/2026 08:44PM

The issue has been resolved, and the service is now operational. Message traffic is processing normally.

We will continue to monitor the service to ensure stability.

We apologize for any inconvenience caused and appreciate your patience and understanding.

INVESTIGATING 1 day ago - at 10/06/2026 07:14PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 10/06/2026 04:53PM

Issue: There is currently an incident affecting SMS services through one of our downstream providers.

Impact:
Some customers may experience message queuing and delivery failures affecting outbound (MT) SMS traffic via 10DLC, Toll-Free Numbers (TFN), and Short Codes.

Current Status:
Our team is currently investigating the issue and working to identify the cause. We will provide further updates as more information becomes available.

Latest SMS Magic outages

SMS/MMS Delivery Delays to AT&T Subscribers in the United States - about 6 hours ago

Delayed delivery of 10DLC SMS messages to AT&T destinations - 1 day ago

Verizon Short Code SMS Delivery Issue – US - 9 days ago

Mobile Carrier Incident - Verizon - Short Code (Route 1) - SMS and MMS - US - 14 days ago

MMS Delivery Delays to AT&T Destinations - 14 days ago

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