Outage in SMSPortal

MTN SA - Delay in Delivery Receipts for Reverse Billed (FTEU) Messages

Resolved Minor

May 08, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

MTN South Africa is currently experiencing delays in returning delivery receipts (DLRs) for Reverse Billed (FTEU) messaging. Type: DLR Delays Issue Start Time: 8 May 2025 @ 08:10 (UTC+2) Impact: Customers may notice delays in receiving delivery receipts for Reverse Billed (FTEU) messages sent to MTN SA. We appreciate your patience as the operator investigates and works to resolve the issue. Please do not resubmit any potentially affected messages. Please contact help@smsportal.com should you require further information or assistance. The SMSPortal Team

Components affected

SMSPortal Africa

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/08/2025 12:41PM

After extensive monitoring we believe this issue to be resolved.

IDENTIFIED 11 months ago - at 05/08/2025 10:05AM

MTN South Africa is currently experiencing delays in returning delivery receipts (DLRs) for Reverse Billed (FTEU) messaging.

Type: DLR Delays
Issue Start Time: 8 May 2025 @ 08:10 (UTC+2)
Impact: Customers may notice delays in receiving delivery receipts for Reverse Billed (FTEU) messages sent to MTN SA.

We appreciate your patience as the operator investigates and works to resolve the issue. Please do not resubmit any potentially affected messages.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team

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