Outage in SMSPortal

MTN SA - Delay in Delivery Receipts for Reverse Billed (FTEU) Messages

Resolved Minor
May 08, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Need to monitor SMSPortal outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SMSPortal, and never miss an outage again.
Start Free Trial

Outage Details

MTN South Africa is currently experiencing delays in returning delivery receipts (DLRs) for Reverse Billed (FTEU) messaging. Type: DLR Delays Issue Start Time: 8 May 2025 @ 08:10 (UTC+2) Impact: Customers may notice delays in receiving delivery receipts for Reverse Billed (FTEU) messages sent to MTN SA. We appreciate your patience as the operator investigates and works to resolve the issue. Please do not resubmit any potentially affected messages. Please contact help@smsportal.com should you require further information or assistance. The SMSPortal Team
Components affected
SMSPortal Africa
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/08/2025 12:41PM

After extensive monitoring we believe this issue to be resolved.

IDENTIFIED about 1 month ago - at 05/08/2025 10:05AM

MTN South Africa is currently experiencing delays in returning delivery receipts (DLRs) for Reverse Billed (FTEU) messaging.

Type: DLR Delays
Issue Start Time: 8 May 2025 @ 08:10 (UTC+2)
Impact: Customers may notice delays in receiving delivery receipts for Reverse Billed (FTEU) messages sent to MTN SA.

We appreciate your patience as the operator investigates and works to resolve the issue. Please do not resubmit any potentially affected messages.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team

Latest SMSPortal outages

Service Degradation - Core Data Centre - 22 days ago
Service Degradation - MTC Namibia - 3 months ago
Connectivity Degradation - 4 months ago
Service Degradation - Inbound MOs (Replies) - 8 months ago
Service Degradation - MTN SA - 8 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook