Outage in SnapCall

Voice quality degraded

Resolved Minor
June 10, 2020 - Started over 4 years ago - Lasted almost 2 years
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 06/10/2020 05:44PM

This incident has been resolved.

MONITORING over 4 years ago - at 06/10/2020 05:43PM

Issue was due to a large amount of connections not planned in one of our voice node degrading the voice quality for ongoing call on this node.

IDENTIFIED over 4 years ago - at 06/10/2020 05:38PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 4 years ago - at 06/10/2020 05:36PM

The issue has been identified and a fix is being implemented.

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