Outage in Snapdocs

3rd party Snapdocs provider, Twilio, is experiencing an outage.

Resolved Major

January 07, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Snapdocs is experiencing issues sending 2-factor authentication codes. Please refer to this status page for additional Twilio updates: https://status.twilio.com/

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/08/2026 05:30AM

We now are seeing that our SMS notifications for 2-factor authentication are successfully delivering as expected.

INVESTIGATING about 2 months ago - at 01/08/2026 02:10AM

Snapdocs is experiencing issues sending 2-factor authentication codes. Please refer to this status page for additional Twilio updates: https://status.twilio.com/

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