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Outage in Snapdocs

System Latency 1/14

Resolved Minor
January 14, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing intermittent service degradation on our website. Our team is actively working to resolve the issue and restore full functionality. We will provide updates as they become available.
Components affected
Snapdocs Mobile Notary Snapdocs Closings

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/14/2026 10:31PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 01/14/2026 09:56PM

We have identified an issue affecting submissions received via email, which may cause delays in closing creation. Closings submitted through API integrations are not impacted. Please contact support@snapdocs.com for any questions.

INVESTIGATING about 1 month ago - at 01/14/2026 09:04PM

We are currently experiencing intermittent service degradation on our website. Our team is actively working to resolve the issue and restore full functionality. We will provide updates as they become available.

Latest Snapdocs outages

Intermittent System Delays 02.18 - Closing Creation - 5 days ago
3rd party Snapdocs Email provider, Sendgrid, is experiencing issues with email delivery - about 1 month ago
Snapdocs Login Error - about 1 month ago
3rd party Snapdocs provider, Twilio, is experiencing an outage impacting 2FA - about 1 month ago
3rd party Snapdocs provider, Twilio, is experiencing an outage. - about 2 months ago

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