Outage in Snapdocs
3rd party Snapdocs Email provider, Sendgrid, is experiencing issues with email delivery
Resolved MinorIncident Report
Snapdocs is currently experiencing email delivery issues with one of our email providers. We understand the importance of email communication and are actively working to resolve this issue. Our team is in the process of re-routing all email traffic to an alternate provider to ensure continuity of service. We apologize for any inconvenience this may cause and will provide updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/23/2026 05:16PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 01/22/2026 09:32PM
Snapdocs engineering has identified that the issue is related to the Microsoft outage for 365 Services including email delivery.
Microsoft's Status page- https://status.cloud.microsoft/
IDENTIFIED
about 1 month ago - at 01/22/2026 08:29PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 01/22/2026 08:22PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 01/22/2026 08:21PM
Snapdocs is currently experiencing email delivery issues with one of our email providers. We understand the importance of email communication and are actively working to resolve this issue. Our team is in the process of re-routing all email traffic to an alternate provider to ensure continuity of service. We apologize for any inconvenience this may cause and will provide updates as they become available.
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