Outage in Snapdocs
Encompass - Loan Processing Issues
Resolved MinorIncident Report
Snapdocs is experiencing some intermittent issues retrieving documents and closing creation from ICE.
Components affected
Snapdocs ClosingsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/30/2026 06:54PM
This incident has been resolved.
MONITORING
15 days ago - at 07/30/2026 03:34PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
15 days ago - at 07/30/2026 02:47PM
Snapdocs customers integrated with Encompass may continue to experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions. Please contact support@snapdocs.com for any questions.
INVESTIGATING
15 days ago - at 07/30/2026 02:36PM
Snapdocs is experiencing some intermittent issues retrieving documents and closing creation from ICE.
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