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Outage in SNC ITS

Campus House Internet Outage

Resolved Major
February 04, 2026 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

Due to issues on campus there has been a disconnect in the campus from several of the campus houses. We will work to get this resolved, but due to the nature of the disconnect this will take us some time. Please bear with us as we return your service. In the meantime all campus buildings still have great service and will be up for your coursework needs.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/06/2026 03:30AM

Service has been returned to the houses along Marsh St, Jacob's Court and 4th St. around the Grounds Garage. We have instituted an enterprise class wireless solution to bridge the connection for now. This is very comparable to what we had with only a slight loss in speed. We will work to return everything to exactly as it had been, but it will take time. There are still a few pieces of equipment that are showing issues and we will take care of that in the next few days. If you have any questions or concerns contact the service desk at (920)403-4040 or send us an email at servicedesk@snc.edu. Thank you for your patience.

INVESTIGATING about 1 month ago - at 02/04/2026 11:48PM

Due to issues on campus there has been a disconnect in the campus from several of the campus houses. We will work to get this resolved, but due to the nature of the disconnect this will take us some time. Please bear with us as we return your service. In the meantime all campus buildings still have great service and will be up for your coursework needs.

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