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Outage in Snowflake

GCP - US Central 1 (Iowa): INC0155608

Resolved Major
April 16, 2026 - Started about 8 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Snowflake experienced a major outage in the GCP US Central 1 (Iowa) region from 12:25 to 13:45 UTC on April 16, 2026, lasting approximately 1 hour. Some application instances entered a degraded state and couldn't handle downstream connections, preventing customers in the affected region from accessing Snowflake services and features through Snowsight. The issue was resolved by restarting the affected instances, and service was fully restored after monitoring confirmed proper functionality.

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight. Incident start time: 12:25 UTC April 16, 2026 Incident end time: 13:45 UTC April 16, 2026 Preliminary root cause: Some application instances entered a degraded state and were unable to handle downstream connections. Snowflake mitigated the issue by restarting the affected instances.

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RESOLVED about 7 hours ago - at 04/16/2026 03:08PM

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.

Incident start time: 12:25 UTC April 16, 2026
Incident end time: 13:45 UTC April 16, 2026

Preliminary root cause: Some application instances entered a degraded state and were unable to handle downstream connections. Snowflake mitigated the issue by restarting the affected instances.

A root cause analysis (RCA) document will be published within five business days.

MONITORING about 8 hours ago - at 04/16/2026 02:08PM

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.

Incident start time: 12:25 UTC April 16, 2026
Incident end time: 13:45 UTC April 16, 2026

Preliminary root cause: Some application instances entered a degraded state and were unable to handle downstream connections. Snowflake mitigated the issue by restarting the affected instances.

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