Outage in Snowflake
INC20000239
Resolved MajorIncident Report
Summary AI Generated
A third-party cloud platform issue caused a major outage affecting Snowflake's Data Warehouse and Snowpipe services for approximately 35 minutes on September 27, 2026 (00:25–01:00 UTC). Impacted customers were unable to sign in, execute queries, or manage data. Snowflake coordinated with the third-party provider to implement a fix, confirmed service restoration, and will publish a root cause analysis within 10 business days.
Current status: We identified an issue with our third-party cloud platform that caused impact to Snowflake services. We've coordinated with our third-party cloud platform to implement the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data.
Incident start time: 00:25 UTC September 27, 2026
Incident end time: 01:00 UTC September 27, 2026
Preliminary root cause: An issue with our third-party cloud platform caused impact to multiple Snowflake services and features. We have engaged with our third-party for further details.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/27/2026 03:16AM
Current status: We've coordinated with our third-party cloud platform to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.
Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data.
Incident start time: 00:25 UTC September 27, 2026
Incident end time: 01:00 UTC September 27, 2026
Preliminary root cause: An issue with our third-party cloud platform caused impact to multiple Snowflake services and features. We have engaged with our third-party for further details.
A root cause analysis (RCA) will be conducted and a summary will be made available within 10 business days.
MONITORING
2 days ago - at 09/27/2026 02:15AM
Current status: We identified an issue with our third-party cloud platform that caused impact to Snowflake services. We've coordinated with our third-party cloud platform to implement the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data.
Incident start time: 00:25 UTC September 27, 2026
Incident end time: 01:00 UTC September 27, 2026
Preliminary root cause: An issue with our third-party cloud platform caused impact to multiple Snowflake services and features. We have engaged with our third-party for further details.
Latest Snowflake outages
INC20000237 - 3 days ago
INC20000217 - 15 days ago
INC20000213 - 18 days ago
INC20000211 - 19 days ago
INC20000199 - 25 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
