Snyk experienced a degradation affecting PR Checks in their Open Source and Code services, causing processing delays that left PR Checks stuck in a processing state for customers. The incident lasted approximately 120 hours before engineers deployed a fix and confirmed resolution through monitoring. The issue impacted customers' ability to complete their pull request security checks in a timely manner.
No further impact has been observed during our monitoring period.
The Snyk Incident Response has now been stood down.
We are continuing with monitoring throughout today to make sure our services continue to remain stable.
A fix has been deployed, and initial signs suggest this has been successful.
We are currently monitoring to ensure services remain stable.
Our Engineers are aware of the degradation affecting PR Checks.
Customers may observe that there are processing delays impacting their PR Checks, resulting in PR Checks getting stuck in a processing state.
The Snyk Incident Response has been invoked, and our investigations are underway.
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