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Outage in Snyk

Degradation of Bitbucket Cloud integration services

Resolved Minor
March 22, 2026 - Started 22 days ago - Lasted 2 days
Official incident page

Incident Report

Summary AI Generated

Snyk experienced a 56-hour degradation of Bitbucket Cloud integration services, affecting customers' ability to create/edit integrations, list and import repositories, run tests and PR checks, and create fix PRs across all Snyk products (Open Source, Code, Container, IaC, and AppRisk). The team identified the root cause, deployed fixes including a workaround for the Bitbucket Connect App, and resolved the incident after a monitoring period to ensure stability.

Customers using the Bitbucket Cloud integrations may see degradation in service affecting any use of the Bitbucket Cloud integrations, including: Creating/Editing Bitbucket Integration, Listing repos for import, Import (via UI or API) Tests, Recurring Tests, PR Checks Fix PRs We have identified the cause of the issue and are working towards remediation.

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 03/25/2026 09:00AM

We have observed no further issues during our monitoring period.

The Snyk Incident Response has now been stood down.

MONITORING 20 days ago - at 03/24/2026 04:37PM

The mitigation is now live. Our team will remain in a monitoring phase through 6 PM UTC to ensure continued stability

IDENTIFIED 21 days ago - at 03/23/2026 02:05PM

We have deployed a fix that enables a workaround for project imports using the BitBucket Connect App. As this rolls out, you may experience temporary failures with these imports for up to 30 minutes. If you experience an issue, we recommend waiting a few minutes before trying again.

IDENTIFIED 21 days ago - at 03/23/2026 12:18PM

During our monitoring phase, we have become aware that customers using Bitbucket Connect App integrations may be unable to import new repositories.

We are investigating this and will keep you updated on our progress.

MONITORING 21 days ago - at 03/23/2026 08:26AM

A fix has been implemented, and we are now monitoring to ensure services fully recover.

IDENTIFIED 22 days ago - at 03/23/2026 12:45AM

Customers using the Bitbucket Cloud integrations may see degradation in service affecting any use of the Bitbucket Cloud integrations, including:

Creating/Editing Bitbucket Integration,
Listing repos for import,
Import (via UI or API)
Tests, Recurring Tests, PR Checks
Fix PRs


We have identified the cause of the issue and are working towards remediation.

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