Outage in Snyk
Degradation of Bitbucket Cloud integration services
Resolved MinorIncident Report
Summary AI Generated
Snyk experienced a 56-hour degradation of Bitbucket Cloud integration services, affecting customers' ability to create/edit integrations, list and import repositories, run tests and PR checks, and create fix PRs across all Snyk products (Open Source, Code, Container, IaC, and AppRisk). The team identified the root cause, deployed fixes including a workaround for the Bitbucket Connect App, and resolved the incident after a monitoring period to ensure stability.
Customers using the Bitbucket Cloud integrations may see degradation in service affecting any use of the Bitbucket Cloud integrations, including:
Creating/Editing Bitbucket Integration,
Listing repos for import,
Import (via UI or API)
Tests, Recurring Tests, PR Checks
Fix PRs
We have identified the cause of the issue and are working towards remediation.
Components affected
Snyk IaC Snyk IaC Snyk Open Source Snyk Open Source Snyk Open Source Snyk Open Source Snyk Open Source Snyk IaC Snyk Container Snyk AppRisk Snyk AppRisk Snyk IaC Snyk IaC Snyk Container Snyk Container Snyk Container Snyk Container Snyk Code Snyk Code Snyk Code Snyk Code Snyk Code Snyk AppRisk Snyk AppRiskTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 03/25/2026 09:00AM
We have observed no further issues during our monitoring period.
The Snyk Incident Response has now been stood down.
MONITORING
20 days ago - at 03/24/2026 04:37PM
The mitigation is now live. Our team will remain in a monitoring phase through 6 PM UTC to ensure continued stability
IDENTIFIED
21 days ago - at 03/23/2026 02:05PM
We have deployed a fix that enables a workaround for project imports using the BitBucket Connect App. As this rolls out, you may experience temporary failures with these imports for up to 30 minutes. If you experience an issue, we recommend waiting a few minutes before trying again.
IDENTIFIED
21 days ago - at 03/23/2026 12:18PM
During our monitoring phase, we have become aware that customers using Bitbucket Connect App integrations may be unable to import new repositories.
We are investigating this and will keep you updated on our progress.
MONITORING
21 days ago - at 03/23/2026 08:26AM
A fix has been implemented, and we are now monitoring to ensure services fully recover.
IDENTIFIED
22 days ago - at 03/23/2026 12:45AM
Customers using the Bitbucket Cloud integrations may see degradation in service affecting any use of the Bitbucket Cloud integrations, including:
Creating/Editing Bitbucket Integration,
Listing repos for import,
Import (via UI or API)
Tests, Recurring Tests, PR Checks
Fix PRs
We have identified the cause of the issue and are working towards remediation.
Latest Snyk outages
Service Degradation on US-01 (app.snyk.io) - 4 days ago
PR Check Failures - Snyk-US-02 - 6 days ago
Snyk Recurring Tests Degraded - 13 days ago
Snyk GitHub Cloud App Integrations Degraded - 13 days ago
Free Users Unable to Sign up for Snyk - 20 days ago
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