Snyk experienced a major service degradation lasting 4.7 hours that affected all components (Snyk Code, AppRisk, Container, IaC, Open Source, and Learn) in the US-01 environment (app.snyk.io), causing performance issues and access failures for customers. Engineers implemented mitigation steps that improved performance, followed by a monitoring period to ensure stable recovery. The incident was fully resolved with no further issues observed during the final monitoring phase.
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Start Free TrialNo further issues have been observed during our monitoring period across the Multi-Tenant US-01 environment (app.snyk.io).
The Snyk Incident Response has been stood down.
Snyk engineers have implemented mitigation steps resulting in improved performance across the Multi-Tenant US-01 environment (app.snyk.io). We are currently monitoring the system closely to confirm a full and stable recovery.
The incident remains ongoing. Snyk engineers are treating this with the highest priority and are actively implementing mitigation strategies. We do not have an estimated time for restoration (ETR) at this moment, but we will provide updates as they become available. We appreciate your continued patience.
The incident remains in flight, with impact continuing in the Multi-Tenant US-01 environment (app.snyk.io). Snyk Engineers are working to restore service as quickly as possible.
The incident is ongoing. Snyk engineers continue to address the ongoing performance degradation in the Multi-Tenant US-01 environment (app.snyk.io). Mitigation efforts are underway, though response rates remain impacted for a portion of our customer base.
Our engineering teams are actively diagnosing the issues affecting the Multi-Tenant US-01 environment (app.snyk.io). We are working to restore service as quickly as possible and appreciate your patience.
Snyk engineers have identified degraded performance in the Multi-Tenant US-01 environment (app.snyk.io). All services are affected, and customers may experience failures when attempting to access this environment. The investigation is ongoing under the Snyk Incident Response process.
We are currently investigating the issue
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