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Outage in Snyk

Service Degradation on US-01 (app.snyk.io)

Resolved Major
April 09, 2026 - Started 4 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Snyk experienced a major service degradation lasting 4.7 hours that affected all components (Snyk Code, AppRisk, Container, IaC, Open Source, and Learn) in the US-01 environment (app.snyk.io), causing performance issues and access failures for customers. Engineers implemented mitigation steps that improved performance, followed by a monitoring period to ensure stable recovery. The incident was fully resolved with no further issues observed during the final monitoring phase.

We are currently investigating the issue

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/09/2026 07:17PM

No further issues have been observed during our monitoring period across the Multi-Tenant US-01 environment (app.snyk.io).

The Snyk Incident Response has been stood down.

MONITORING 4 days ago - at 04/09/2026 05:44PM

Snyk engineers have implemented mitigation steps resulting in improved performance across the Multi-Tenant US-01 environment (app.snyk.io). We are currently monitoring the system closely to confirm a full and stable recovery.

INVESTIGATING 4 days ago - at 04/09/2026 04:56PM

The incident remains ongoing. Snyk engineers are treating this with the highest priority and are actively implementing mitigation strategies. We do not have an estimated time for restoration (ETR) at this moment, but we will provide updates as they become available. We appreciate your continued patience.

INVESTIGATING 4 days ago - at 04/09/2026 04:20PM

The incident remains in flight, with impact continuing in the Multi-Tenant US-01 environment (app.snyk.io).  Snyk Engineers are working to restore service as quickly as possible.

INVESTIGATING 4 days ago - at 04/09/2026 03:45PM

The incident is ongoing. Snyk engineers continue to address the ongoing performance degradation in the Multi-Tenant US-01 environment (app.snyk.io). Mitigation efforts are underway, though response rates remain impacted for a portion of our customer base.

INVESTIGATING 4 days ago - at 04/09/2026 03:11PM

Our engineering teams are actively diagnosing the issues affecting the Multi-Tenant US-01 environment (app.snyk.io). We are working to restore service as quickly as possible and appreciate your patience.

INVESTIGATING 4 days ago - at 04/09/2026 02:50PM

Snyk engineers have identified degraded performance in the Multi-Tenant US-01 environment (app.snyk.io). All services are affected, and customers may experience failures when attempting to access this environment. The investigation is ongoing under the Snyk Incident Response process.

INVESTIGATING 4 days ago - at 04/09/2026 02:38PM

We are currently investigating the issue

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