Snyk experienced delays affecting a small percentage of daily recurring tests across all product components (IaC, Open Source, Container, Code, and AppRisk) in their US multi-tenant environment, while weekly tests remained unaffected. The incident lasted approximately 136 hours, during which engineers identified the root cause and implemented mitigations that gradually restored normal service performance. The issue was fully resolved after monitoring confirmed the mitigation actions successfully eliminated the test delays.
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We are no longer observing delays affecting our Recurring Tests as a result of the mitigation actions taken.
The Snyk Incident Response has now been stood down.
We continue to see improvements as a result of the mitigation actions taken. However, we will monitor to ensure services fully recover.
We have identified the root cause of the delays and implemented mitigations.
Some customers may still experience delayed daily recurring tests while these changes fully propagate
We will continue to monitor the situation to ensure the mitigations have been successful.
We are continuing to investigate the root cause of the delays.
Customers may still experience delays affecting a small percentage of daily recurring tests.
Snyk engineers have noticed delays in a small percentage of daily recurring tests in the Multi-Tenant Synk-US-01 (app.snyk.io) environment. The impact is limited to daily tests; weekly tests remain unaffected.
Snyk engineers are investigating the issue.
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