Outage in SocialDog

Regarding system incident

Resolved Minor
October 31, 2025 - Started 3 days ago - Lasted 3 days
Official incident page

Incident Report

We are currently experiencing an issue where insights for some Instagram posts cannot be retrieved properly. We are investigating, but the issue appears to be related to Instagram API service availability. We apologize for any inconvenience.
Components affected
SocialDog Dashboard SocialDog Tweet engagement

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 11/03/2025 02:56AM

The incident is now resolved.
We apologize for any inconvenience.

MONITORING about 3 hours ago - at 11/03/2025 02:10AM

The incident is now resolved.
We are currently monitoring the status of the incident.
We apologize for any inconvenience.

INVESTIGATING 3 days ago - at 10/31/2025 08:56AM

We are currently experiencing an issue where insights for some Instagram posts cannot be retrieved properly.
We are investigating, but the issue appears to be related to Instagram API service availability.
We apologize for any inconvenience.

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