Outage in SocialDog

Issue with Data Display and Retrieval for Certain Features

Resolved Major

January 21, 2026 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

Thank you for using SocialDog. We are currently experiencing an issue with some SocialDog features due to an external system (data infrastructure) failure. During this time, the following features may be temporarily unavailable or may not display data correctly. 【Affected Features】・Post Engagement ・Post Performance ・Competitor Analysis ・Campaigns 【Occurrence Period】 2026/01/21 10:45 (JST) - Ongoing 【Cause and Status】 We have confirmed that a temporary failure has occurred in the external infrastructure used by our system. We are currently investigating the issue for resolution. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Components affected

SocialDog Dashboard SocialDog Tweet engagement

Need to monitor SocialDog outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 01/21/2026 07:48AM

The incident is now resolved.
We apologize for any inconvenience.

MONITORING 2 days ago - at 01/21/2026 05:11AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 01/21/2026 02:26AM

Thank you for using SocialDog.

We are currently experiencing an issue with some SocialDog features due to an external system (data infrastructure) failure. During this time, the following features may be temporarily unavailable or may not display data correctly.

【Affected Features】
・Post Engagement
・Post Performance
・Competitor Analysis
・Campaigns

【Occurrence Period】
2026/01/21 10:45 (JST) - Ongoing

【Cause and Status】
We have confirmed that a temporary failure has occurred in the external infrastructure used by our system. We are currently investigating the issue for resolution.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Latest SocialDog outages

Regarding system incident - 3 days ago

Regarding system incident - 6 days ago

Regarding system incident - 2 months ago

Regarding system incident - 3 months ago

Regarding system incident - 7 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook