Outage in Solaris
UNPLANNED OUTAGE FOR TRANSLATION SERVICE
Resolved MinorIncident Report
We have identified elevated 5XXs API error messages to be returned on API endpoints related to Translation service to our Partners
Customers attempting to use the services associated to the endpoints would have been presented with either generic error messages or specific to each Partner's implementation of the endpoint/s.
We will share more details on the error after further investigation is performed.
In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 04/20/2023 08:22AM
We identified an issue causing a spike in error rates being observed for API Endpoints related to Translation service.
The incident was mitigated and services are being monitored in order to ensure all operations are running within normal service levels.
This incident is resolved. No further updates will be provided.
In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform
INVESTIGATING
over 2 years ago - at 04/20/2023 07:53AM
We have identified elevated 5XXs API error messages to be returned on API endpoints related to Translation service to our Partners
Customers attempting to use the services associated to the endpoints would have been presented with either generic error messages or specific to each Partner's implementation of the endpoint/s.
We will share more details on the error after further investigation is performed.
In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
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