Outage in Solidgate

WorldPay callback responses are slower than expected.

Resolved Minor

February 12, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing delays in Worldpay callbacks. There is no financial risk associated with this issue. All statuses will be fixed on our side. Our team is actively communicating with the provider to resolve the issue as quickly as possible.

Components affected

Solidgate Providers \ Banks \ 3rd party integrations

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 02/12/2026 09:07PM

Maintenance on the provider side has finished.
All callbacks have been processed and statuses are now synchronized.

MONITORING 2 days ago - at 02/12/2026 08:46PM

Provider confirmed maintenance on their side.
However, we are starting to see early signs of improvements.

MONITORING 2 days ago - at 02/12/2026 08:19PM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 02/12/2026 08:18PM

We are experiencing delays in Worldpay callbacks.

There is no financial risk associated with this issue. All statuses will be fixed on our side.
Our team is actively communicating with the provider to resolve the issue as quickly as possible.

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