Outage in Solvvy

Self-service and Dashboard Outage

Resolved Major
March 28, 2022 - Started over 2 years ago - Lasted about 16 hours
Official incident page

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Outage Details

Infrastructure-related issues causing outage for KB Answers and Solvvy Dashboard (Workflows still working). The team is aware and actively investigating.
Components affected
Solvvy Dashboard Solvvy Search
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 03/28/2022 06:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 03/28/2022 06:19PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 03/28/2022 06:17PM

Infrastructure-related issues causing outage for KB Answers and Solvvy Dashboard (Workflows still working). The team is aware and actively investigating.

Latest Solvvy outages

Systemwide outage - about 2 years ago
Systemwide Outage - about 2 years ago
Dashboard reporting is down - over 3 years ago

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