Outage in Sonar

Inbound Email Delivery Issue

Resolved Major

August 11, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue affecting the delivery of inbound emails to Sonar. Our team has engaged Mandrill for support in resolving this matter.

Components affected

Sonar Mandrill Email Processing

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/11/2025 10:28PM

This incident has been resolved.

MONITORING 8 months ago - at 08/11/2025 09:44PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 08/11/2025 09:10PM

We are investigating an issue affecting the delivery of inbound emails to Sonar. Our team has engaged Mandrill for support in resolving this matter.

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