Outage in Sonar
IPPay Intermittent Connection Failures
Resolved MinorIncident Report
We are seeing an increase in IPPay connection failures. We have reached out to IPPay, as we see 20% of the connections fail with IPPay.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 12/31/2025 12:04AM
This incident has been resolved.
MONITORING
2 months ago - at 12/30/2025 11:21PM
As of 3:30pm CST, we stopped seeing IPPay failures. We are currently monitoring at this time.
INVESTIGATING
2 months ago - at 12/30/2025 10:32PM
IPPay is still investigating at this time. If you experience any failed payments, if you attempt another payment, this will most likely be successful. The current failure rate is 20 to 30% for IPPay. No other payment processors are impacted.
INVESTIGATING
2 months ago - at 12/30/2025 08:42PM
We are seeing an increase in IPPay connection failures. We have reached out to IPPay, as we see 20% of the connections fail with IPPay.
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