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Outage in SonarCloud

Cloud API Documentation Unavailable

Resolved Major
August 06, 2026 - Started 8 days ago - Lasted about 23 hours
Official incident page

Incident Report

Summary AI Generated

SonarCloud's Cloud API documentation at api-docs.sonarsource.com was unavailable for approximately 22.6 hours due to an SSL connection error with their service provider. During the outage, documentation remained accessible via the alternative URL sonar.portal.swaggerhub.com, though users with hardcoded references to the custom domain in integrations, bookmarks, or configurations continued to experience errors. The custom domain was fully restored and all links reverted to api-docs.sonarsource.com upon resolution.

We are investigating an issue affecting access to our Cloud API documentation at api-docs.sonarsource.com. Visitors may be unable to load the site due to SSL connection errors. We are working to restore access and will provide an update as soon as more information is available.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 08/07/2026 06:35PM

Resolved — The custom domain for our Cloud API documentation, api-docs.sonarsource.com, has been fully restored and is now functioning normally. All documentation and web application links have been (or are being) reverted to reference api-docs.sonarsource.com directly. This incident is now resolved.

MONITORING 7 days ago - at 08/07/2026 04:51PM

Monitoring Update

We have updated links across the web application and documentation to use sonar.portal.swaggerhub.com instead of api-docs.sonarsource.com, restoring access for most users.

The custom domain, api-docs.sonarsource.com, remains unavailable because of an SSL connection issue. If this URL is hardcoded in any integrations, bookmarks, or configurations, you may continue to encounter errors until the underlying issue is resolved with our service provider.

We will share another update as soon as more information is available.

INVESTIGATING 7 days ago - at 08/07/2026 12:22PM

Update — The custom domain for our Cloud API documentation, api-docs.sonarsource.com, remains unavailable due to an SSL connection issue.

Our documentation remains available at sonar.portal.swaggerhub.com. We have escalated the issue with our service provider and are working to restore access through the custom domain. We will provide another update as soon as more information is available.

INVESTIGATING 8 days ago - at 08/06/2026 08:26PM

The custom domain for our Cloud API documentation, http://api-docs.sonarsource.com/, is currently unavailable.

Documentation remains available at https://sonar.portal.swaggerhub.com/. We are working to restore access through the custom domain.

INVESTIGATING 8 days ago - at 08/06/2026 08:03PM

We are investigating an issue affecting access to our Cloud API documentation at api-docs.sonarsource.com. Visitors may be unable to load the site due to SSL connection errors. We are working to restore access and will provide an update as soon as more information is available.

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