Outage in SonarCloud
CI Analysis Quality Profile Lookup Issue
Resolved MajorIncident Report
Summary AI Generated
A subset of SonarCloud projects experienced CI analysis failures when attempting to retrieve quality profiles, lasting approximately 39 hours. The root cause was a Quality Profile configuration data issue, which was remediated by restoring the impacted configuration. The environment was confirmed fully stable following remediation, with no data loss or compromise.
We’ve identified an issue affecting a subset of projects that can cause CI analysis to fail when retrieving the project’s quality profile. The impact is limited: most customers and projects are not affected.
No data has been lost or compromised. Analyses for affected projects will resume successfully once the underlying issue has been resolved.
Our team is actively working on a fix and will share another update as soon as it has been deployed.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/13/2026 07:29AM
We have verified that the environment is fully stable and operating normally following remediation of the Quality Profile configuration issue. Preventive actions and long-term improvements are underway and will be tracked offline by our team. Thank you for your patience.
MONITORING
2 days ago - at 08/11/2026 09:24PM
Monitoring — We have completed remediation for the primary issue affecting Quality Profiles. The impacted configuration data has been restored, and affected functionality is operating normally.
We are continuing to investigate a separate, pre-existing source of intermittent errors. This work is not expected to affect the remediation above. We will provide another update as soon as we have more information.
INVESTIGATING
3 days ago - at 08/11/2026 04:10PM
We’ve identified an issue affecting a subset of projects that can cause CI analysis to fail when retrieving the project’s quality profile. The impact is limited: most customers and projects are not affected.
No data has been lost or compromised. Analyses for affected projects will resume successfully once the underlying issue has been resolved.
Our team is actively working on a fix and will share another update as soon as it has been deployed.
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