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Outage in SonarQube

SonarCloud code analysis is intermittently failing

Resolved Minor
January 26, 2023 - Started over 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

SonarCloud.io cannot be resolved by some of our customers. As a consequence, static analysis cannot be performed. Our engineering teams are currently troubleshooting this issue with top priority. Preliminary investigations are pointing to a DNS issue.
Components affected
SonarQube Analysis Computation SonarQube BitBucket Integration SonarQube Scanners SonarQube GitHub Integration SonarQube Azure DevOps Integration SonarQube GitLab Integration SonarQube API

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 01/26/2023 05:28PM

This incident has been resolved. Our DNS provider has fixed an issue, and our monitoring shows that regular traffic has resumed. We apologize for the inconvenience

MONITORING over 3 years ago - at 01/26/2023 04:08PM

Our engineering team has identified the issue. We have expanded our DNS name service level and are seeing positive indications. We are closely monitoring the situation.

INVESTIGATING over 3 years ago - at 01/26/2023 01:32PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 01/26/2023 12:12PM

SonarCloud.io cannot be resolved by some of our customers. As a consequence, static analysis cannot be performed. Our engineering teams are currently troubleshooting this issue with top priority. Preliminary investigations are pointing to a DNS issue.

Latest SonarQube outages

Issues Logging in with GitHub SSO - 22 days ago
SonarQube Cloud (EU): Performance Latency on Issues Page - about 2 months ago
SonarQube Cloud: Intermittent Login Issues on sonarcloud.io - about 2 months ago
SonarQube Cloud EU: Delayed Automatic Analysis - 2 months ago
SonarQube Cloud EU: Analysis Failures for New Projects - 2 months ago

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