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Outage in SonicWall Service

HES - EU experiencing delivery delays for some messages with attachments

Resolved Minor
May 11, 2026 - Started 5 days ago - Lasted 3 days

Incident Report

Summary AI Generated

SonicWall's Hosted Email Security (HES) service in the EU region experienced delivery delays for messages containing attachments. The incident was classified as minor and lasted approximately 66 hours before being resolved. Email messages with attachments were processed more slowly than normal during this period.

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