High Latency / AuthN Timeout

This incident has been resolved.

System has converged. Service is restored; we are continuing to monitor

System is in the process of converging following the performance changes.

Engineering is continuing to monitor and address system performance issues

A hotfix was applied to our API. The system is recovering.

Backend is recovering from an overloaded condition.

We are continuing to investigate and resolve. Most logins to the console and new authentications are failing at this time.

We are investigating alerts indicating high latency and auth timeout from multiple regions