Outage in SonoSuite

AWS Infrastructure issue

Resolved Major

March 14, 2023 - Started about 2 years ago
Official incident page

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Outage Details

AWS Infrastructure had an error and this caused issues in our file-handling systems, file uploads and deliveries to channels could be affected.

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 03/29/2023 08:09AM

This incident has been resolved.

MONITORING about 2 years ago - at 03/29/2023 08:07AM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 03/14/2023 03:51PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 03/14/2023 09:58AM

AWS Infrastructure had an error and this caused issues in our file-handling systems, file uploads and deliveries to channels could be affected.

Latest SonoSuite outages

Partial Outage Database - over 1 year ago

Mailchimp integration out of date - over 1 year ago

Delays in deliveries - about 2 years ago

AWS Infrastructure issue - about 2 years ago

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